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The law of freedom of information


You may receive information held by the Israel Railways authority (written, recorded, filmed, photographed or computerized) regarding everything having to do with the activities of the Railways, the issues under its responsibility and in accordance with the instructions and regulations of the law of freedom of information, 1998.

 

What is the law of freedom of information?


The law of freedom of information, 1998 states that every Israeli citizen or resident has the right to receive information present in a public authority (written, recorded, filmed, photographed or computerized) regarding everything concerning its activity, the issues under its responsibility and in accordance with the instructions and regulations of the law.

 

To whom should I send the request?


The request is sent on the form after payment of the “request fee” according to the following details, to the address:

Responsible for public applications
and Responsible for applying the law of freedom of information
Tel Aviv Merkaz Savidor station, P.O.B. 18085 Tel-Aviv, postal index 61180

 

What are the fees related to the reception of information according to the law?

 

Request fee:

95 NIS which are to be transferred with the request form by check payable to “Israel Railways Ltd” or in cash to the above address.

 

Processing fee:

51 NIS for each work hour starting from the third work hour. This fee shall be paid by payment voucher to be sent to the applicant after the processing of the request is completed.

 

Production fees:

1.28 NIS per photocopy paper or computer output paper.
5.07 per diskette.
Recorded, filmed or photographed information – according to the actual cost of production of the materials.

 

Basic sum for receiving obligation for payment of processing and production fees:

252 NIS – the basic sum that the applicant obliges to pay in the framework of the request submission. In any case that the total processing cost exceeds the basic sum, the person responsible for applying the law shall contact the applicant for receiving the additional sum.

 

How do I know if the information I seek requires payment of a fee?


You can find out before payment if the request requires payment of a fee by the email pniyot@rail.co.il. 

Please specify in your mail what is the required information, and we will check and let you know whether the information is included in the law of freedom of information and can be transferred, or whether it is may not be published or no obligation of transfer to the public pertains to it, and whether a fee has to be paid.

 

What should I do prior to the submission of the request?


  • Find out if the issue lies in the field of responsibility of Israel Railways
  • Find out if the issue has been published before or is already publically available.
  • When the application is for several issues, please fill a separate form for each issue (single request fee) 

 

To prevent any delays in the processing, please don’t sent the request both by mail and by fax.

How is my request processed?


On receiving the request:

  • A confirmation of request reception is sent with the number of the request.
  • An application processing process is started.
  • The requested information is gathered.
  • The information is prepared and edited for the requester.
  • A voucher is sent to the requester for payment of the processing and production fee.

On receiving a payment confirmation (the voucher is sent by fax/mail) – the requested information is sent to the applicant.

 

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